One of the many types of punctuation that is frequently overly and incorrectly used on resumes or in cover letters are quotes.  In my opinion quotation marks should not be uses for emphasis.

Here is a guide on when to use quotes from wikiHow.  But I did not see the way I really like to see the use of quotes… When someone is indicating irony.  Here are a few examples from the web:

See what I mean?  To call attention to words in your resume or cover letter I would suggest using italics or bold.  If you are quoting someone directly then use quotes.  I totally admit that this is my issue and might not be yours.  I also admit that I am not perfect and I almost failed 7th grade english so my writing may not be up to snuff but I try to speak good.  That is a joke by the way, I know it should be “I speak well.” 

Al

Knowledge is knowing a tomato is a fruit; wisdom is not putting it in a fruit salad.
Miles Kington